BSI CRM is a comprehensive CRM deployed at all customer interfaces: Sales, Marketing, Multi-Channel Contact Center, Self-Service and Point of Sale. Can be used both as client and mobile: Web, smart phone, tablet. Well-integrated, easy to use and at reasonable cost. The use of open technology (Java/Eclipse) guarantees efficiency, individuality and future security.
Technology:
Java/Eclipse
Categories:
General Sales, General Marketing, Customer Relationship Management (CRM), Sales Management, Contact Center
BSI Banking is our answer for banks to digitize their customer relationships. The industry solution is convincing thanks to its 360° customer view, connection to the core banking system and flexible processes. Our software is perfectly tailored to the regulatory requirements of the banking market. BSI Banking in combination with BSI Studio supports you in the implementation of processes and automated customer journeys so that you can consistently implement the customer focus across all channels. This means greater efficiency and customer satisfaction. So that your customer advisors have time for what's important: excellent advice.
Technology:
Java/Eclipse
Categories:
Customer Relationship Management (CRM), General Sales, Sales Management, General Marketing, Contact Center
With the Omnichannel platform BSI Retail, BSI has created a 360° solution for retail companies that integrates the channels catalog (direct marketing), call center and branch, connects the web shop and offers written correspondence with the customer via all communication channels from one source. Clients such as Walbusch, Lidl, PostFinance, Swiss Post and many more rely on BSI's CRM and Omnichannel expertise.
Technology:
Java/Eclipse
Categories:
Customer Relationship Management (CRM), General Integration, General Marketing
Whether marketing, sales or service: digitize your customer relationships and processes with BSI Studio, the marketing automation platform. For individualized customer journeys in an instant and a consistently powerful customer experience. Real marketing automation, real data intelligence, real personalization. Enabling you to accompany your customers and leads throughout their personalized customer journey. So that every customer feels like what he is: unique.
Technology:
Java/Eclipse
Categories:
General Marketing, Sales Management, User Experience Design (UX), Customer Relationship Management (CRM), Contact Center
Digital and yet personal - with adiaLive you advise your customers live and online - as if they were there. The video service platform is based on open standards and offers added value for every industry. B2B or B2C communication and interaction will be sustainably improved for companies via the standardized platform. The simple and individual integration into mobile apps, websites and business processes takes place via an open interface (API) and visual process control. adiacom services are white label solutions. The integration into the front-end applications takes place via APIs. The back-end adjustments are made using open standards and a visual process control system that allows any form of integration. The live advice is based on WebRTC end-to-end encryption. The other communication procedures are secured via SwissSign or existing company certificates. The adiacom solutions can be used via the multi-tenant cloud or on-premise in your own company infrastructure. Suitable service providers are available on all continents for worldwide use
Technology:
WebRTC
Categories:
Video , Software-as-a-Service (SaaS), General E-Commerce, General Marketing, General Sales
We support you from the introduction of a CRM solution up to the lived customer orientation. Create a customer experience that sets you apart from your competitors. By integrating marketing, sales and customer service processes, we work with you to create a 360° customer view. We support you in addressing your customers in an individual and relevant way, so that you can achieve higher customer satisfaction and generate additional revenues.
Technology:
Dynamics 365, Marketing Automation, Integration Office 365, AI, Data Mining
Categories:
Microsoft Dynamic, General Marketing, Sales Management, Customer Relationship Management (CRM), Data Mining
OneOffixx - the clever template management solution
Price:
On premise or as software as a service (SaaS)
Version:
2020
Description:
OneOffixx optimizes Microsoft Office. Expect more from OneOffixx. The industry's leading software reduces operating costs and improves efficiency. It enhances the work comfort in office environments considerably. Who needs OneOffixx? All companies and organizations that do not want to waste time with templates, content management and template management and want to save money with the help of efficiency enhancements from OneOffixx.
Technology:
C#, Microsoft .NET, Microsoft SQL Server or Express
Categories:
General Administrative , Government, General Marketing, General Office Automation, Office Suites
In order to secure and further develop their market position in the liberalised market, Swiss energy suppliers must be able to process the relevant and often new processes in the areas of marketing, sales, customer service, campaign management and analysis of customer, product and sales data in a timely, automated and consistent manner. This enables them to successfully counter pressure on costs and margins. For this purpose, powerful and integrated CRM systems as well as online services are indispensable, which show a guaranteed continuity in further development and are embedded as integrated components in a standard solution. On the basis of service-oriented architectures (SOA) is-e powered by innoSolv supports integration services for a simple connection of online portals. This enables the XML Content Management System Weblication CORE CMS to exchange data online (e.g. search for subject, import fees, write activities in CRM, etc.) and execute online services without media discontinuity.
Technology:
N/A
Categories:
Energy, General Marketing, General Office Automation
The bespoke customer portal for utilities ENERGYBOARD is a sophisticated customer portal for energy companies that can be easily integrated with existing systems, as well as meeting the requirements for the implementation of the federal government’s Energy Strategy 2020. Consumers get an insight into energy procurement and generation, billing information, and much more. ENERGYBOARD is a white label solution that’s quite simply adapted to the energy utility’s look and feel. The portal is an additional direct communications channel between energy companies and their customers.
Technology:
N/A
Categories:
Software-as-a-Service (SaaS), Energy, General Marketing
Which digital tools allow me to interact easily and actively with visitors or customers? Which smart room technologies allow me to measure and control these interactions and the room conditions? Through the smart combination of media technology with the right software, we create interactive and novel touchpoints with the customer. We use sensors to measure these interactions and adjust the installations as well as the room conditions based on the data analysis to ensure a unique audience experience.
Technology:
N/A
Categories:
General Internet of Things (IoT), General AI, Augmented Reality (AR) / Virtual Reality (VR), General Marketing
