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BSI transforms your customer data into valuable insights – AI-powered, automated, and fully integrated into your work environment. With the best CRM solution in Europe, you can make informed decisions, create long-term, successful relationships with your customers, link sales, marketing, and service and have more time available for what really matters: your customers.

From online self-service appointment scheduling and AI-powered video consulting sessions to legally compliant, qualified digital signatures, BSI helps you create efficient processes and first-class customer experiences. And a future with customers who will be delighted over the long term. Instantly and fully automated via the BSI Customer Suite.

With Microsoft Teams Easy Call Report, we offer a simple solution to post all your missed calls in call queues directly to a Teams channel.

You can monitor any number of call queues and post the messages either all in the same channel or in different channels. In this way, you can upgrade a long-awaited feature at an affordable price and increase your efficiency at the same time.

The “Quick Action” buttons offer you a quick and easy way to carry out an action. For example, you can make a callback with just one click. If you prefer to write an e-mail, view the caller's website first or transfer the caller data to your CRM, you have the option of storing customized card layouts (in the Enterprise version).

In the Pro version, you also have the option of displaying an Easy Call Report tab in your channel. This gives you the option of displaying a call history at a glance.

Teams Easy Lookup – See who’s calling you on Microsoft Teams!

Are you looking for a solution to recognize caller IDs in Teams? Did you previously use a CTI solution which offered this integration and are now looking for a solution which can offer the same experience in Teams Phone?

This is possible with Teams Easy Lookup! With our solution you will get a modern, cloud-based CTI (Computer Telephony Integration) for Teams.