voip > providers from switzerland

Companies are confronted with the problem that contact data for customers, suppliers and partners is not managed centrally, especially on mobile devices. There is no call recognition on mobile devices, as not all contacts are available in the personal contact folder. Not even work colleagues are recognized.

With Microsoft 365 Contact Sync, TwinCap First offers a simple solution that addresses the most common problems. Contacts are synchronized from a central location to the individual mailboxes as required. All employees are automatically synchronized from Microsoft 365 and are always available on the mobile device.

With Microsoft Teams Easy Call Report, we offer a simple solution to post all your missed calls in call queues directly to a Teams channel.

You can monitor any number of call queues and post the messages either all in the same channel or in different channels. In this way, you can upgrade a long-awaited feature at an affordable price and increase your efficiency at the same time.

The “Quick Action” buttons offer you a quick and easy way to carry out an action. For example, you can make a callback with just one click. If you prefer to write an e-mail, view the caller's website first or transfer the caller data to your CRM, you have the option of storing customized card layouts (in the Enterprise version).

In the Pro version, you also have the option of displaying an Easy Call Report tab in your channel. This gives you the option of displaying a call history at a glance.

Teams Easy Lookup – See who’s calling you on Microsoft Teams!

Are you looking for a solution to recognize caller IDs in Teams? Did you previously use a CTI solution which offered this integration and are now looking for a solution which can offer the same experience in Teams Phone?

This is possible with Teams Easy Lookup! With our solution you will get a modern, cloud-based CTI (Computer Telephony Integration) for Teams.

Fixed line is no longer just fixed line. You need to make phone calls, collaborate online and be available everywhere. Too complicated? Not with Festnetz+ . Everything you need is included in the user fee: SIP trunk, phone numbers, hosting licenses and support are included. Depending on the level, you will receive inclusive minutes.

Not only are we good at making phone calls, but we also offer extensive functions for online collaboration. Use audio and video conferences, chat and much more.

Choose Fusion Essentials if you need a mobile phone subscription, are looking for a solution for mail (mail, contact and calendar synchronization), want to save your data in a secure Swiss data center and value personal support.

Choose Fusion Plus if you need a mobile phone subscription as well as landline and online collaboration, are looking for a solution for mail (mail, contact and calendar synchronization) and mail archiving, want to save your data in a secure Swiss data center, want to save license costs and personal support estimate.

Unblu Spark is our Digital Client Interaction Platform. Unblu’s blend of advanced AI, messaging, video & voice, and visual collaboration promises greater self-service adoption, increases customer satisfaction, improves operational efficiency, and generates additional revenue by reinventing the in-person experience online.

Conversational AI: Robust 24/7 self-service options – with the option to escalate to Live Chat when needed.

- Secure Messenger: Our Secure instant messaging solution helps banks to provide the WhatsApp texting experience whilst remaining compliant. We allow advisors to exchange ideas, information, and documents – while guaranteeing client authentication, data security, and regulatory compliance.

- Video & Voice: this feature allows to provide a fully personalized experience. The prospect/customer will be able to meet the advisor and talk to him in person just as he would in a bank branch.

- Collaboration: The ultimate in remote visual collaboration to better support, advise – and generate additional revenue.