energy > providers from switzerland

In order to secure and further develop their market position in the liberalised market, Swiss energy suppliers must be able to process the relevant and often new processes in the areas of marketing, sales, customer service, campaign management and analysis of customer, product and sales data in a timely, automated and consistent manner. This enables them to successfully counter pressure on costs and margins. For this purpose, powerful and integrated CRM systems as well as online services are indispensable, which show a guaranteed continuity in further development and are embedded as integrated components in a standard solution. On the basis of service-oriented architectures (SOA) is-e powered by innoSolv supports integration services for a simple connection of online portals. This enables the XML Content Management System Weblication CORE CMS to exchange data online (e.g. search for subject, import fees, write activities in CRM, etc.) and execute online services without media discontinuity.

VOLTA provides maximum support for Swiss electrical companies in the areas of calculation and document workflow (offers, service reports, invoices). While its standard features (project, document and customer management) makes the daily business pretty simple VOLTA offers interfaces for integrating external systems (e.g. time tracking). Thanks to the cloud-based architecture, VOLTA can be used on every platform (Windows, macOS and Linux). VOLTA is certified by CRB and EIT.swiss and supports all stardards like NPK, Steiger, VSAS and ELDAS. And with VOLTA mobile for iOS and Android, users have maximum control even when they're on the road. User can generate service reports directly at the place of work and let the customer sign it. As soon as there is an internet connection, the data will automatically be transferred to VOLTA for invoicing.